Frequently asked questions

All FAQs

icon
Are HD Doctor and Data Compass still available for sale?

No.The old generation products have not been maintained and sold years ago, please contact the sales for second generation product and price.

icon
Where can I find the installation file of these programs?

A: Please visit the Downloads page

icon
Is there a newly released version of these tools?

A: The old generation products have not been maintained and sold years ago, please contact the sales for second generation product and price.

icon
Where should I download the software and related documents?

A: Please visit the Downloads page (link)

icon
How could I get to know about the digital forensic lab?

A: Please visit the Digital Forensics Lab page(link) along with corresponding support documents on Downloads page (link)

icon
Is there a comparison table or material between your products and other similar kinds of products?

A: Please contact the sales for comparison tables, but we strongly recommend you to apply the trial then start your evaluation

icon
How can I get the activation code? / How can I apply for a free-trial

A: You could click Quote (Link) or Contact Us (Link) to let us know you would like to have an activation code / free trial and we will get back to you shortly (link)

icon
How long is the free trial period?

A: 7/15/30 days in general, would depend on your demand as well

icon
Is it completed function of the trial version?

A: Yes, we provide full function for every trial version

icon
How to activate the trial? Default password and ID?

A: After you have requested for a trial, we will generate and send you a unique license key by Email. Please input the code to the activation window when you start a SalvationDATA software. If you have any difficulties, please contact our support engineer by
Email: [email protected];
defaul ID&Password: Admin/123456

Didn't find the answer?

Just reach to our technical support or look for the answers from our blog
icon

icon

icon

icon