Frequently asked questions

DRS(Data Recovery System)

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Which HDD brands does DRS support for firmware recovery?

A: DRS provides a complete solution for firmware recovery, supporting almost all popular HDD brands including Seagate, Western Digital, Hitachi, Toshiba, Fujitsu, and Samsung. After HDD is diagnosed having firmware issues, it can be easily fixed with ONE-KEY firmware recovery function or you can direct access to firmware files for manual repair.

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Do I need a hardware unit for access imaging function of DRS?

A: Now we provide “DRS Preview” as the software version which grants you access to almost all fascinating features of DRS including multi-tasking, except firmware recovery, advanced imaging, and features related physical status of HDD. You can access “Quick Imaging” without connection of DRS hardware unit.

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