1. Q: What are the new features in VIP 3.0 compared with VIP 2.0?
A: VIP 3.0 introduces a range of new features, including case management, dashcam video extraction, surveillance server array reconstruction and data recovery, surveillance log analysis, and an expanded number of supported surveillance hard drive brands.
2. Q: What new surveillance brands are now supported?
A: The newly supported brands include Sigur Vision, Saike, Huawei Smart Selection Haijue AI Camera, dvrneocam, Tesla Drive, HONGDIAN-DiskStore Ambulance Dashcam, Jiuan NVR, UNIS-Wisvision NVR, Mingrui Dashcam, Tianshitong, Xiaoyi Surveillance, Disini, Quantaike, Yishian, and Ruishiwei.
3. Q: Will this list be updated in the future? And what should I do if my requested brand is not currently supported?
A: The supported brands list will be continuously updated. If your requested brand is not yet included in our update plan, you can contact us directly, and we can provide fast, customized support.
4. Q: What tools are included in built-in VIP3.0 toolbox? And can I customize the toolbox with my own executable tools?
A: The toolbox includes:
- Ultra Player: All-in-one player supporting over 500 video formats.
- Image Process: Supporting single-frame enhancements such as level adjustment, dehazing, brightness and contrast correction, color cast correction, denoising, distortion correction, blur restoration, and defect removal.
- Video Split: Separate multi-channel videos into individual single-channel videos.
- Video Transcode: Proprietary video transcoding tool that allows batch conversion of videos.
- VVF Player: Plays videos in VVF format.
- MP4 Repair: Repairs MP4 video files.
- Tool Customization: Select an executable file (exe/com/lnk) to add it to the toolbox as a custom tool.
5. Q: Does VIP3.0 support forensic imaging for DVR/NVR hard drives? And what imaging formats are available.
A: Yes. VIP3.0 supports creating full-disk or custom single-partition images. It comes with DD (Disk Dump), AFF (Advanced Forensic Format) and E01 (EnCase Evidence File).
6. Q: Which verification methods are supported during extraction in VIP3.0?
A: Hash functions, MD5, SHA-1, SHA-256 are available.
7. Does VIP3.0 have minimum system requirements?
A: For the best user experience, we recommend using a desktop or laptop with the following specifications or higher.
8. Q: Which file formats are supported for generated reports?
A: Generated reports can be exported in HTML and PDF formats.
9. Q: Is training included when I purchase VIP3.0? What does product training include?
A: Yes. Product training is included as part of the product package upon purchase. Product training covers hands-on use of the software, and upon achieving proficiency, we can issue a certification to recognize your skills.
Still have questions about VIP3.0? Get in touch with our team today to learn more or request a free trial.
