Introduction

SalvationData respects your privacy. This Privacy Policy (“Policy”) describes how SalvationData Technology Co., Ltd. (registered address: Room 1706, E5 Area, Global Center, Wuhou District, Chengdu, Sichuan Province, China 610041, referred to as “SalvationData”) processes personal data, including processing purposes, types of data collected, and protective measures.

This Policy applies to SalvationData and its affiliated companies. For specific activities (e.g., product inquiries, technical support), additional privacy statements may be provided, which should be read in conjunction with this Policy.

Processing of Personal Data and Purposes

SalvationData processes personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. Personal data refers to information that can identify a natural person, including:

Voluntary Submissions:

1. Customer name: Used for personalized communication and service delivery;

2. Company name: Used to identify organizational context;

3. Email address:Essential for business correspondence and product updates;

4. Country of residence: Used to adapt services to regional needs and regulatory requirements.

During your interaction with SalvationData, you may voluntarily provide or we may collect:

1. Information from inquiry forms: name, company name, email address, country;

2. Supplementary details provided during customer service communications.

Purposes of Data Processing

1. Responding to inquiries: Answering product questions and technical support requests;

2. Service delivery: Sending product updates, features overviews, and solutions;

3. Marketing (with consent): Distributing industry insights, events invitations, and relevant news;

4. Internal optimization: Analyzing data to improve service processes;

5. Legal compliance: Adhering to applicable laws and regulatory requirements.

Legal Basis for Processing

1. Legitimate interests: When processing supports customer relationships, contract performance, or service optimization;

2. Your consent: When authorize data use for marketing or specific services;

3. Legal obligations: When required by accounting, tax, or regulatory standards.

Data Retention

We retain personal data only for the minimum period necessary:

1. Inquiry data (name, company, email, country) is kept for the duration of our business relationship, up to 5 years;

2. Marketing subscription data is deleted after you unsubscribe.

Transfer of Personal Data

Personal data (including name, company, email, country) may be shared:

1. With affiliated entities: To ensure consistent service delivery;

2. With third-party providers:(e.g., email systems, CRM platforms) under strict data security agreements;

3. With legal authorities: As required by law or regulatory orders;

4. In legal transactions:During mergers, asset transfers, or similar corporate actions.

Cross-border data transfers are safeguarded by ensuring recipient countries have adequate data protection or through standard contractual clauses.

Your Rights over Personal Data

You have the right to:

1. Access: Request a copy of your personal data (name, company, etc.);

2. Correct: Update inaccurate information (e.g., country or company name);

4. Delete:Request removal of contact information where legally permissible;

5. Withdraw consent: Revoke authorization for data processing at any time.

Policy Updates

Material changes to how we process name, company or contact data will notified via website announcements or email.

Contact Us

For privacy inquires regarding personal data (e.g., name, email):

1. Email: [email protected]

2. Address: Room 1706, E5 Unit, Global Center, Wuhou District, Chengdu, SIchuan 610041. China

This Policy integrates clear provisions on customer name, company information, email, and country data processing to ensure compliance and transparency.