It has been almost 4 months since the launch day of SalvationDATA Flash Doctor, and we have to admit that the flash data recovery solution demanded from the market worldwide is quite unexpectedly large and urgent; in such a short period we have assisted hundreds of data recovery companies and professionals worldwide in receiving our unique and most professional flash data recovery tool, Flash Doctor, as their perfect solution for data recovery from damaged flash drives, which has made them more successful and competitive in 2009. Comprehensive support list and the most data recovery possibilities are the two major reasons for our customers to finally choose SalvationDATA other than our competitors.
SalvationDATA will never settle for the best in order to provide perfect data recovery solutions for the customers. We truly believe that listening to the serious users’ opinions is the best way for a company to improve its products to a perfect end, and we always do it in this way; each piece of suggestion from the customers will be taken good care of and handled by a team led by the company’s chief data recovery engineer. Their major responsibilities are to make sure the data recovery R&D spend its effort to what the users want.
Thanks to all our customers who are always helpful in providing significant opinions and suggestions on how to make this wonderful flash recovery tool perfect; and to give a timely and positive reply to these excellent suggestions, also to make everyone who has or ready to purchase our product know what is going to happen to our product, we would like to release the suggestions and replies from time to time. Here are the details for this time:
- Some customers feel that the product has a limitation in working with flash chip with 2 channels as well as memory stick.
This problem has been deeply discussed within the team and we believe there should be no such kind of “limitation” within this flash recovery tool. As this problem has been mentioned, we believe that it is caused by the different and much difficult way of analyzing the data structure and page/block interleave. We have arranged to provide the user with a deep and thorough explanation plus case study for flash chip with 2 channels and release it in our user forum to solve this problem for the users and increase their success rate of flash data recovery.
- Create a library of well-known controllers for the user, so that the users can adopt directly without need to analyze and configure settings.
We will definitely create a built-in library of proven configuration for controllers to make it easy for the users to recover the most common ones; this has been included in the upgrade plan. Just FYI, the reason we don’t include this simple function before: |
