Training & Services
Use our convenient online software support tool available 24/7. It offers comprehensive answers to your questions in an easy-to-use format.
This Online FAQ System offers you immediate answers to frequently asked questions that are product specific to meet your individual needs. It also offers online capabilities to address your needs.
Products Service:
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HD HPE PRO FAQS
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Didn't find the answer? Email your question to support at salvationdata.com. (Replace at with @) |
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All of our clients have lifetime access to our exclusive online forum. The forum is constantly monitored by our technical support staff, and questions posted by our clients receive responses within one to two days. Also, our technical support team is constantly doing research and posting new data recovery methods and techniques, explanations for new product features, and any other useful information.
Our company blog is opened for public access. Our engineer will constantly post case studies on the blog, besides there will also be new data recovery methods and techniques, explanations for new product features, and other important information.
Support Offered by Email & Phone:
- Standard response time for support offered by email and phone 1 - 2 business days
- Service provided in English language(s) during normal business hours 9:00AM-6:00PM GMT+8 Monday-Friday excluding holidays
- Telephone and email support is provided for the most recent version of the software only.
Support for older versions can be addressed via our online software support tool above.
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