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Training & Services

Use our convenient online software support tool available 24/7. It offers comprehensive answers to your questions in an easy to use format.

This Online FAQ System offers you immediate answers to frequently asked questions that are product specific to meet your individual needs. It also offers online capabilities to address your needs.

Products Support:

HD HPE Pro HD Doctors   Data Compass   HD Doctor For Hitachi FAQS HD Doctor For Maxtor FAQS HD Doctor For Seagate FAQS HD Doctor For WD FAQS Didn't find the answer? Email your question to support at salvationdata.com. (Replace at with @)

The Client Forum:

All of our clients have lifetime access to our exclusive online forum. The forum is constantly monitored
by our technical support staff, and questions posted by our clients receive responses within one to two
days. Also, our technical support team is constantly doing research and posting new data recovery
methods and techniques, explanations for new product features, and any other useful information.
HD Repair & Data Recovery Forum

Support Offered by Email & Phone:

• Standard response time for support offered by email and phone 1 - 2 business days
• Service provided in English language(s) during normal business hours 1:00PM-9:00PM GMT+8 Monday-Friday excluding holidays.
• Telephone and email support is provided for the most recent version of the software only. Support
  for older versions can be addressed via our online software support tool above.