SalvationDATA extended technical support program – free flash data recovery service
With the launching of this free value-added technical support program for our flash data recovery tool, users can send their flash data recovery cases to SalvationDATA flash data recovery engineer team during their working hours, and then SalvationDATA flash data recovery engineer can access to the flash data recovery case for local flash data recovery analysis and work out the controller algorithm; the final controller algorithm of each flash data recovery case can be sent to the user via Email since it will be very small in size; the user can open the existing flash data recovery task and import the provided controller algorithm and receive the result of the flash data recovery case. This makes a perfect solution for the time difference problem in getting remote flash data recovery assistance. The detailed working flow of this extended flash data recovery service program is as follow:
1. Users create the flash data recovery task and proceed to read the content of the flash chip(s) by using the NAND flash reader included in SalvationDATA Flash Doctor complex for flash data recovery.
*Note: Users need to verify the validity of the content read for flash data recovery service before uploading it to the online storage unless they want to make their time spent for nothing! Here’s an easy way to verify the validity of the flash data recovery content:
In the “Read Data from Chip” interface of the flash data recovery tool, Flash Doctor program, there is an “Analysis Result” log showing the detected DFT number of your flash data recovery case. If there is no DFT found or only several DFT found in your flash data recovery case, you may consider the chip you work for flash data recovery itself has been damaged, and there is no use to upload the content for flash data recovery.

2. Locate the folder contains the dumped files of the flash chip you need to send for flash data recovery. You can easily find it in the “Working Directory” included in the Task Management interface of our flash data recovery tool:

There will be 3 types of files created after reading the chip content operation included in the flash data recovery procedure finishes:

The example showing above is for one chip with one channel, the number of the file will increase once there are more chips and channels included in your flash drive for flash data recovery.
3. Add the entire folder read for flash data recovery into archive.
In case (most of the time this is the case) the entire folder contains these files is larger than 1 GB, you have to add the folder to archive by splitting to volumes (split archive), size of each volume should be set to 1 GB. The reason for doing this is the upload size of the online storage service we used is limited to 1 GB per file. For this step we recommend you use WinRAR for help.
How to split one large file into small volumes:
To start splitting, Right Click on the folder that you want to split, choose the option Add to archive.

WinRAR automatically assigns a name for the new archive it is going to create. If you don’t want a default name, you can change it as appropriate.

Under the option Split to volumes, either enter the desired maximum size of each file chunk or choose an appropriate size from the available drop down option. In my case I entered 1GB for each chunk of file.

Click Ok and wait for few seconds. WinRar compress the source file and splits it in to several files.

Here is the final result I got:

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