When it comes to data recovery one of the most common problems for Western Digital (WD) hard drives experience is burnt circuit board (PCB). WD drives are very vulnerable to overheating, power surges and streaks. Quite often bad power supply unit combined with power streak is usually enough to fry spindle driver chip on the [...]
Last days, one user of HD Doctor Suite for Seagate has encountered a problem with serial command transmitter and he asked us for remote assistance. Through TeamViewer we figure out it’s the problem of serial command transmitter. And after checking the returned kit of Seagate HD Doctor, we find the problem is caused by the cable. [...]
Yesterday I got a special case, the customer has a 7200.11 drive with LBA=0 problem, but after he has fixed this problem, he still couldn’t get the data back. When he connected the drive to Data Compass, it could be ready status and could access the sectors, but even can’t find the partition.
When I checked [...]
Yesterday, George from Greece asked me to join his computer via TeamViewer and help him out with the problem. I joined his computer and checked the problem. The HDD belongs to Barracuda 7200—PUMA2 family with Model name, ST3160828AS. Data area can be accessed but it can’t be detected. Once you try Load from HDD, the [...]
This is a HITACHI ATCS drive, at the first time, the drive always clicking, then the engineer swap the head and the clicking sound disappeared.
First he connected the drive to Doctor, could load from HDD and access the data area, then checked the modules and found some errors (as the follow picture):
Then he connected the [...]
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