Archive for February, 2009

Data Compass Tryout: make sure it is the Right Tool You Need

Since its release day in October 2008, Data Compass has been the hot-selling and most talked-about gear in the DR industry. Though Data Compass is selected by many professional data recovery companies, we’ve noticed that some of the clients hope to try Data Compass first to see if it works as it is stated or [...]

SalvationDATA “Experience of Expertise” soliciting program

Today we launched our “Experience of Expertise” soliciting program, which is a part of our “Customer Experience Improvement” project, to maintain good communications and to share your experiences in data recovery solutions, so that your expertise can be acknowledged by clients and other professionals worldwide.
1. What is the “Experience of Expertise” soliciting program?
The program is [...]

The Second Free Data Compass Demo Show successfully concluded!

Authorized Reseller Top Tech INC. PCWare House held the 2nd DC demo Show in New Jersey on Tuesday February 17, 2009, which proved a great success.
The Demo Show had started at 9:00am and end up at 9:00 pm; it attracted people from NY, CA, and VA. During the demo, PCware House introduced the basic knowledge [...]

Data Compass Case Studies(All)

Examples of application:
1. Recover data from Hitachi 4240 with physical defects
2. Image from HDD with serious bad sectors in Data
3. Recover data from Hitachi with physical defects in data area
4. Data Compass for Image
5. Quick data recovery using HOT SWAP trick in Data Compass
6. To solve the problems of OS loading the HDD Partition Automatically

We released the new version of HD Doctor Suite (Windows) and Data Compass (USB UDMA)!

The new version 3.40 HD Doctor Suite for Windows (USB) NEW
Western Digital
New feature: ROM content automatic recovery for WD ROYL has been appended.This feature is critical as it is well-known that the ROM of WD ROYL series HDD contains unique adaptive parameters, thus users can not replace the native PCB (or ROM) with another [...]

HD Doctor Suite Case Studies(All)

Examples of application:
1. Recognition course for ROM file of Maxtor 6 Y HDD
2. MT 6H DEPOP(enable)
3. MT Depop Zone operation
4. ROM content automatic recovery for WD ROYL
5. What information can be obtained from Seagate model number?
6. Maxtor FW and Resource files Download
7. The problem about WD B1 SN# end with XYZ
8. Solution of the “5a” [...]

Case Study: How to judge the HIT driver is working in the SA-C

The two concept of SA-A/SA-C switch and define activating SA-C:
Some people may confuse about the two concepts, so explain them first:
SA-A/SA-C switch: is set the driver to safe model, that’s the only way to solve the driver protected problem.
Define activating SA-C: this is the C system area. We know that HIT has three system areas, [...]

Case Study: WD L-format problem

Usually we don’t suggest customer use the L-Format for WD driver, because there would be some problems after the L-Format. But if the problem has happened to you, look at the follow:
Read More: WD L-format problem

Case Study: Solution of the “5a” problem for HIT HDD

Some one may have this situation: when load from HDD or do some operation with modules, the status would show “5a”, and the program may hang. As the follow picture:
Read More: Solution of the “5a” problem for HIT HDD

Case Study: The problem about WD B1 SN# end with XYZ

Some of the WD Black I series drivers have that problem: connect to the console, it would be “ready” status, but click any button, it shows “busy” and no response, and look at the SN number, you could find it end with XYZ. As the picture shows:
Read More: The problem about WD B1 SN# end [...]